• Skip to main content
Skip to content
  • Find a Doctor
  • Nurse Line
  • Provider Portal
  • Contact Us
  • aA Accessibility Tools

    GrayscaleAAA

  • English
  • Spanish
English
English Spanish Hmong Panjabi Vietnamese Arabic Chinese Portuguese Russian Tagalog Korean Persian
AllianceWhiteLogo
  • For Members
    • Get Started
      • Member ID Card
      • Find a Doctor
        • Alliance Alternative Access Standards
      • About Your Health Plan
      • Frequently Asked Questions
    • Get Care
      • Primary Care
        • Approvals for Care
      • Nurse Advice Line
      • Prescriptions
        • Medi-Cal Prescriptions
        • Alliance Care IHSS Prescriptions
        • Medications and Your Health
      • Urgent Care
        • Urgent Visit Access – Mariposa County
        • Urgent Visit Access – Merced County
        • Urgent Visit Access – Monterey County
        • Urgent Visit Access – San Benito County
        • Urgent Visit Access – Santa Cruz County
        • What to do after the emergency room: Your action plan
      • Care Management for Members
      • Behavioral Health
      • Transportation Services
      • Enhanced Care Management and Community Supports
      • Other Services
        • Dental and Vision
        • Family Planning
        • Medical Equipment
        • Out-of-Area Services
    • Member Services
      • Access Your Health Information
      • COVID-19 Information
        • General COVID-19 Information
        • COVID-19 Testing and Treatment
        • COVID-19 Vaccine Information
      • Language Assistance
      • File a Grievance
      • California Children’s Services
      • Join an Advisory Group
        • Member Services Advisory Group (MSAG)
          • Member Services Advisory Group Application
        • Whole Child Model Family Advisory Committee (WCMFAC)
      • Member News
      • Prepare for an Emergency
    • Online Self-Service
      • Replace ID Card
      • Choose Primary Doctor
      • Insurance Information
      • Update Contact Information
        • Information Release
        • Privacy Request
        • Request Personal Representative
      • Member Reimbursement Claim Form
      • Confidential Communications Request Form
      • Find a Form
    • Health and Wellness
      • Health Rewards Program
      • Wellness Resources
  • For Providers
    • Join Our Network
      • Why Join
      • How to Join
      • Provider Network Interest Form
      • Become a D-SNP Provider
    • Manage Care
      • Behavioral Health
      • California Children’s Services
      • Clinical Resources
        • Care Management
          • Complex Case Management and Care Coordination
          • Pain Management and Substance Use Resources
          • Seniors and Disabilities
        • Nurse Advice Line
        • Referrals and Authorizations
        • Telehealth Services
      • Cultural and Linguistic Services
        • Face-to-Face Interpreter Request Form
        • Interpreter Services Provider Quick Reference Guide
        • Interpreter Services Quality Assurance Form
        • A to Z Glossary of Spanish & Hmong Terms
      • Enhanced Care Management and Community Supports
        • Enhanced Care Management (ECM)
        • Community Supports (CS)
        • ECM/CS Referrals
        • ECM/CS Trainings
        • ECM/CS FAQs
      • Health Education and Disease Management
        • Health Education Programs
        • Disease Management Programs
        • Health Resources
      • Pharmacy
        • Medi-Cal Pharmacy
        • Alliance Care IHSS Pharmacy
        • Physician-Administered Drugs (for Medi-Cal and IHSS)
        • Drug Recalls and Withdrawals
        • Additional Pharmacy Information
      • Quality of Care
        • Provider Incentives
          • Care-Based Incentive
            • Care-Based Incentive Resources
              • Care-Based Incentive (CBI) Summary
              • CBI Technical Specifications
              • Antidepressant Medication Management Tip Sheet
              • Immunizations: Adult – Exploratory Measure Tip Sheet
              • Immunizations: Adolescents Tip Sheet
              • Programmatic Measure Benchmarks
              • Asthma Medication Ratio Tip Sheet
              • 90-Day Referral Completion – Exploratory Tip Sheet
              • Antidepressant Medication Management Tip Sheet
              • Application of Dental Fluoride Varnish Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Chlamydia Screening in Women Tip Sheet
              • Child and Adolescent Well-Care Visits Tip Sheet
              • Cervical Cancer Screening Tip Sheet
              • Child and Adolescents BMI Assessment Tip Sheet
              • Breast Cancer Screening Tip Sheet
              • Well-Child Visits in the First 15 Months of Life Tip Sheet
              • Unhealthy Alcohol Use in Adolescents and Adults Tip Sheet
              • Tuberculosis (TB) Risk Assessment – Exploratory Tip Sheet
              • Preventable Emergency Visits Tip Sheet
              • Maximizing Your Value-Based Payments using CPT Category II Coding Tip Sheet
              • Maternity Care: Prenatal Tip Sheet
              • Maternity Care: Postpartum Tip Sheet
              • Plan All-Cause Readmissions Tip Sheet
              • Lead Screening in Children Tip Sheet
              • Initial Health Appointment Tip Sheet
              • Diabetic HbA1c Poor Control >9% Tip Sheet
              • Developmental Screening in the First 3 Years Tip Sheet
              • Controlling High Blood Pressure – Exploratory Measure Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Best Practices for Reducing Patient No-Shows Tip Sheet
              • Ambulatory Care Sensitive Admissions Tip Sheet
              • Depression Tool Kit
              • USPSTF Recommendations for Primary Care Practice
              • Preventable Emergency Visits Diagnoses Tip Sheet
              • Blood Lead Testing Flyer
              • Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents Tip Sheet
              • Depression Screening for Adolescents and Adults Tip Sheet
          • Data Sharing Incentive
          • Specialty Care Incentive Measures
        • Health Assessments
        • HEDIS
          • HEDIS Resources
            • HEDIS Code Set
            • HEDIS FAQ Guide
        • Immunization Resources
        • Member Incentives
        • Site Reviews
          • Facility Site Review
            • Infection Control: Spore Testing Job Aid
            • DHCS Facility Site Review (FSR) Checklist
            • FSR Critical Elements: Interim Monitoring Form
          • Medical Record Review
            • DHCS Medical Record Review (MRR) Checklist
          • Physical Accessibility Review Survey
    • Resources
      • COVID-19
      • Claims
        • View/Submit a Claim
      • Forms
        • Provider Directory Update Form
      • Provider Credentialing Applications and Policies
        • Re-Credentialing
      • News
      • Provider Directory
      • Provider Manual
        • All Plan Letters
      • Timely Access to Care
      • Webinars and Training
        • Provider Events Calendar
      • Emergency Preparedness
    • Provider Portal
      • Using the Provider Portal
        • Frequently Asked Questions
        • Provider Portal User Guide
        • Provider Portal Quick Reference
        • Provider Portal Account Request Form
        • Procedure Code Lookup Tool (PCL)
    • Become an Alliance behavioral health provider!Starting July 1, 2025, the Alliance will bring behavioral health services in house.
  • For Communities
    • Healthy Communities
      • Your Health Matters
      • Community Events
      • Community-Based Adult Services
      • Community Health Worker Benefit
      • Community Resources
      • Doula Services Benefit
      • Enhanced Care Management and Community Supports
    • Funding Opportunities
      • Medi-Cal Capacity Grants
        • Access to Care
          • Capital Program
          • Data Sharing Support Program
          • Equity Learning for Health Professionals Program
          • Healthcare Technology Program
          • Workforce Recruitment Programs
            • CHW Recruitment Program
            • Doula Recruitment Program
            • MA Recruitment Program
            • Provider Recruitment Program
        • Healthy Beginnings
          • Home Visiting Program
          • Parent Education and Support Program
        • Healthy Communities
          • Community Health Champions
          • Partners for Active Living Program
        • How to Apply
        • Grants at Work
      • Alliance Housing Fund
      • Other Funding Opportunities
    • Community Publications
      • Community Impact Reports
      • The Beat E-Newsletter
    • Read the Community Impact Report!See how the Alliance is making a difference!
  • Health Plans
    • Medi-Cal
    • Alliance Care IHSS
      • Alliance Care IHSS Price Transparency Tool
    • Digital member ID cards are now available!Call Member Services at 800-700-3874 (TTY: Dial 711) to get yours.
  • About Us
    • About the Alliance
      • Fact Sheet
        • Medi-Cal Fast Facts
      • Mission, Vision and Values
      • Strategic Plan 2022-2026
      • Leadership
      • Public Meetings
      • Regulatory Information
      • Careers
      • Contact Us
    • News
      • Community News
      • Member News
      • Provider News
      • Meetings and Events
      • Newsroom
    •  
    • Join our team at the Alliance!Check out current open positions.
  • For Members
    • Get Started
      • Member ID Card
      • Find a Doctor
        • Alliance Alternative Access Standards
      • About Your Health Plan
      • Frequently Asked Questions
    • Get Care
      • Primary Care
        • Approvals for Care
      • Nurse Advice Line
      • Prescriptions
        • Medi-Cal Prescriptions
        • Alliance Care IHSS Prescriptions
        • Medications and Your Health
      • Urgent Care
        • Urgent Visit Access – Mariposa County
        • Urgent Visit Access – Merced County
        • Urgent Visit Access – Monterey County
        • Urgent Visit Access – San Benito County
        • Urgent Visit Access – Santa Cruz County
        • What to do after the emergency room: Your action plan
      • Care Management for Members
      • Behavioral Health
      • Transportation Services
      • Enhanced Care Management and Community Supports
      • Other Services
        • Dental and Vision
        • Family Planning
        • Medical Equipment
        • Out-of-Area Services
    • Member Services
      • Access Your Health Information
      • COVID-19 Information
        • General COVID-19 Information
        • COVID-19 Testing and Treatment
        • COVID-19 Vaccine Information
      • Language Assistance
      • File a Grievance
      • California Children’s Services
      • Join an Advisory Group
        • Member Services Advisory Group (MSAG)
          • Member Services Advisory Group Application
        • Whole Child Model Family Advisory Committee (WCMFAC)
      • Member News
      • Prepare for an Emergency
    • Online Self-Service
      • Replace ID Card
      • Choose Primary Doctor
      • Insurance Information
      • Update Contact Information
        • Information Release
        • Privacy Request
        • Request Personal Representative
      • Member Reimbursement Claim Form
      • Confidential Communications Request Form
      • Find a Form
    • Health and Wellness
      • Health Rewards Program
      • Wellness Resources
  • For Providers
    • Join Our Network
      • Why Join
      • How to Join
      • Provider Network Interest Form
      • Become a D-SNP Provider
    • Manage Care
      • Behavioral Health
      • California Children’s Services
      • Clinical Resources
        • Care Management
          • Complex Case Management and Care Coordination
          • Pain Management and Substance Use Resources
          • Seniors and Disabilities
        • Nurse Advice Line
        • Referrals and Authorizations
        • Telehealth Services
      • Cultural and Linguistic Services
        • Face-to-Face Interpreter Request Form
        • Interpreter Services Provider Quick Reference Guide
        • Interpreter Services Quality Assurance Form
        • A to Z Glossary of Spanish & Hmong Terms
      • Enhanced Care Management and Community Supports
        • Enhanced Care Management (ECM)
        • Community Supports (CS)
        • ECM/CS Referrals
        • ECM/CS Trainings
        • ECM/CS FAQs
      • Health Education and Disease Management
        • Health Education Programs
        • Disease Management Programs
        • Health Resources
      • Pharmacy
        • Medi-Cal Pharmacy
        • Alliance Care IHSS Pharmacy
        • Physician-Administered Drugs (for Medi-Cal and IHSS)
        • Drug Recalls and Withdrawals
        • Additional Pharmacy Information
      • Quality of Care
        • Provider Incentives
          • Care-Based Incentive
            • Care-Based Incentive Resources
              • Care-Based Incentive (CBI) Summary
              • CBI Technical Specifications
              • Antidepressant Medication Management Tip Sheet
              • Immunizations: Adult – Exploratory Measure Tip Sheet
              • Immunizations: Adolescents Tip Sheet
              • Programmatic Measure Benchmarks
              • Asthma Medication Ratio Tip Sheet
              • 90-Day Referral Completion – Exploratory Tip Sheet
              • Antidepressant Medication Management Tip Sheet
              • Application of Dental Fluoride Varnish Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Chlamydia Screening in Women Tip Sheet
              • Child and Adolescent Well-Care Visits Tip Sheet
              • Cervical Cancer Screening Tip Sheet
              • Child and Adolescents BMI Assessment Tip Sheet
              • Breast Cancer Screening Tip Sheet
              • Well-Child Visits in the First 15 Months of Life Tip Sheet
              • Unhealthy Alcohol Use in Adolescents and Adults Tip Sheet
              • Tuberculosis (TB) Risk Assessment – Exploratory Tip Sheet
              • Preventable Emergency Visits Tip Sheet
              • Maximizing Your Value-Based Payments using CPT Category II Coding Tip Sheet
              • Maternity Care: Prenatal Tip Sheet
              • Maternity Care: Postpartum Tip Sheet
              • Plan All-Cause Readmissions Tip Sheet
              • Lead Screening in Children Tip Sheet
              • Initial Health Appointment Tip Sheet
              • Diabetic HbA1c Poor Control >9% Tip Sheet
              • Developmental Screening in the First 3 Years Tip Sheet
              • Controlling High Blood Pressure – Exploratory Measure Tip Sheet
              • Immunizations: Children (Combo 10) Tip Sheet
              • Best Practices for Reducing Patient No-Shows Tip Sheet
              • Ambulatory Care Sensitive Admissions Tip Sheet
              • Depression Tool Kit
              • USPSTF Recommendations for Primary Care Practice
              • Preventable Emergency Visits Diagnoses Tip Sheet
              • Blood Lead Testing Flyer
              • Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents Tip Sheet
              • Depression Screening for Adolescents and Adults Tip Sheet
          • Data Sharing Incentive
          • Specialty Care Incentive Measures
        • Health Assessments
        • HEDIS
          • HEDIS Resources
            • HEDIS Code Set
            • HEDIS FAQ Guide
        • Immunization Resources
        • Member Incentives
        • Site Reviews
          • Facility Site Review
            • Infection Control: Spore Testing Job Aid
            • DHCS Facility Site Review (FSR) Checklist
            • FSR Critical Elements: Interim Monitoring Form
          • Medical Record Review
            • DHCS Medical Record Review (MRR) Checklist
          • Physical Accessibility Review Survey
    • Resources
      • COVID-19
      • Claims
        • View/Submit a Claim
      • Forms
        • Provider Directory Update Form
      • Provider Credentialing Applications and Policies
        • Re-Credentialing
      • News
      • Provider Directory
      • Provider Manual
        • All Plan Letters
      • Timely Access to Care
      • Webinars and Training
        • Provider Events Calendar
      • Emergency Preparedness
    • Provider Portal
      • Using the Provider Portal
        • Frequently Asked Questions
        • Provider Portal User Guide
        • Provider Portal Quick Reference
        • Provider Portal Account Request Form
        • Procedure Code Lookup Tool (PCL)
    • Become an Alliance behavioral health provider!Starting July 1, 2025, the Alliance will bring behavioral health services in house.
  • For Communities
    • Healthy Communities
      • Your Health Matters
      • Community Events
      • Community-Based Adult Services
      • Community Health Worker Benefit
      • Community Resources
      • Doula Services Benefit
      • Enhanced Care Management and Community Supports
    • Funding Opportunities
      • Medi-Cal Capacity Grants
        • Access to Care
          • Capital Program
          • Data Sharing Support Program
          • Equity Learning for Health Professionals Program
          • Healthcare Technology Program
          • Workforce Recruitment Programs
            • CHW Recruitment Program
            • Doula Recruitment Program
            • MA Recruitment Program
            • Provider Recruitment Program
        • Healthy Beginnings
          • Home Visiting Program
          • Parent Education and Support Program
        • Healthy Communities
          • Community Health Champions
          • Partners for Active Living Program
        • How to Apply
        • Grants at Work
      • Alliance Housing Fund
      • Other Funding Opportunities
    • Community Publications
      • Community Impact Reports
      • The Beat E-Newsletter
    • Read the Community Impact Report!See how the Alliance is making a difference!
  • Health Plans
    • Medi-Cal
    • Alliance Care IHSS
      • Alliance Care IHSS Price Transparency Tool
    • Digital member ID cards are now available!Call Member Services at 800-700-3874 (TTY: Dial 711) to get yours.
  • About Us
    • About the Alliance
      • Fact Sheet
        • Medi-Cal Fast Facts
      • Mission, Vision and Values
      • Strategic Plan 2022-2026
      • Leadership
      • Public Meetings
      • Regulatory Information
      • Careers
      • Contact Us
    • News
      • Community News
      • Member News
      • Provider News
      • Meetings and Events
      • Newsroom
    •  
    • Join our team at the Alliance!Check out current open positions.
Web-Site-InteriorPage-ForProviders
Home » For Providers » For Providers » Provider Resources » Claims » Medi-Cal Targeted Rate Increases

Resources

Medi-Cal Targeted Rate Increases

Starting in December 2024, some providers might see changes to their claims because of DHCS targeted rate increases (TRI). This is related to APL 24-007, which increases payment rates for certain services and provider types to no less than 87.5 percent of the lowest California-specific Medicare locality rate. These changes aim to address disparities, ensure the financial viability of providers and improve overall quality of care and access for Medi-Cal members.

TRI eliminate applicable AB 97 provider payment reductions and include any applicable Proposition 56 payments.

The Alliance is required to ensure that network providers, as defined in APL 19-001, receive no less than the TRI for applicable services. TRI does not apply to non-contracted providers or providers operating under a Letter of Agreement. Where there is a conflict between this notice and state law and/or DHCS guidance, the Alliance plans to follow state law and/or DHCS guidance, as applicable.

You can read about the full text of APL 24-007 on our website.

Which provider types will TRI benefit?
  • Physicians.
  • Physician assistants.
  • Nurse practitioners.
  • Podiatrists.
  • Certified nurse midwives.
  • Licensed midwives.
  • Doula providers.
  • Psychologists.
  • Licensed professional clinical counselors.
  • Licensed clinical social workers.
  • Licensed marriage and family therapists.

The specifics of these increases can vary.

The Alliance is in the process of completing its evaluation of how TRI may affect Primary Care Physician (PCP) capitation rates. Fee for service (FFS) reimbursement will be adjusted according to TRI where applicable. While Federally Qualified Health Center (FQHC) or Rural Health Center (RHC) providers are excluded from TRI under the Medi-Cal FFS system, the Alliance will ensure that FFS reimbursement paid to FQHC/RHC providers is no less than TRI rates where applicable.

For information on submitting claims to the Alliance or billing appeals, please contact the Alliance Claims Department at 831-430-5503.

Implementation details
  • Alliance implementation of payments in accordance with TRI will begin in November 2024.
  • Providers who have submitted complete claims with dates of service beginning Jan. 1, 2024, should start receiving payment adjustments in December 2024. No further action is required from providers to facilitate this retroactive payment process.

The Alliance will make available an itemization of the reimbursement adjustments in an electronic format to eligible providers’ remittance advice. The itemization will include information for providers to identify the value of the adjustment for each claim for qualifying services or each assigned member, as applicable, for which a Reconciliation Period payment adjustment was made. Further details are available under the Claims Adjustment Reason Codes (CARC) for TRI section.

Corrections, disputes and appeals 

Should you have a correction to claim (i.e., coding or modifiers) please follow the process outlined in Alliance policy. For disputes regarding payment amount, please fill out the Provider Inquiry Form.  

Proposition 56 payment impact

Proposition 56 Physician Services (Physician Prop 56) add-on payments were incorporated into the TRI fee schedule, where applicable and retired by DHCS effective Jan. 1, 2024. This means that once the Alliance implements TRI, services paid at the TRI rate will not receive an additional Physician Prop 56 payment. 

However, where the Physician Prop 56 amount for a particular code plus the provider’s contracted rate is higher than TRI, the Alliance has chosen to voluntarily continue to pay the Physician Prop 56 amount until further notice. This amount will be now included in the total paid on the claim for the applicable code for FFS claims.

FQHC and RHCs were excluded from the DHCS Physician Prop 56 program and did not receive this pass-through payment. However, to ensure FQHC and RHC reimbursement is not less than the level and amount of payment that the Alliance would make for the same services if provided by a non-FQHC or RHC provider, the Alliance will now pay such amounts to FQHC and RHC providers until further notice. Prop 56 programs for 1166 Developmental Services, 1148 Family Planning, 1154 (A) Adverse Childhood Experiences Screening, or 1176 (A-B) Hyde (Woman Health Services) (CPT codes 59840 and 59841) are not currently impacted by TRI.

Claims payment under TRI

FFS claims

  • The Alliance will pay the greater of the provider’s contracted rate plus Physician Prop 56 amount (where applicable, until further notice) or the TRI rate (see examples in table below).
  • Previous Physician Prop 56 amounts (where applicable, until further notice) will be paid with the FFS claim and not paid separately.

 

Step 1: Calculate current contracted rate + Physician Prop 56 amount  

 

Step 2: Determine TRI fee schedule amount 

Step 3: Pay using the greater amount from steps 1 and 2 

Example 1 

Billed amount = $50 

Contracted rate = $36 

Lessor of = $36 

Physician Prop 56 amount = $44 

 

Total = $80 

 

 

 

TRI rate = $82.02 

The Alliance will pay the TRI rate because the TRI rate is greater than the contracted rate plus the Physician Prop 56 amount.  

($82.02 > $80). 

 

Claim includes CARC 172 indicating it was paid at the TRI rate.  

Example 2 

Billed amount = $105 

Contracted rate = $90.40 

Lessor of = $90.40 

Physician Prop 56 amount = $44 

 

Total = $134.40 

 

 

TRI rate = $82.02 

The Alliance will pay the contracted rate plus the Physician Prop 56 amount because that total is greater than the TRI rate.  

($134.40 > $82.02) 

 

Claim includes CARC 144 indicating it was paid at the contracted rate plus Physician Prop 56 amount.  

 

Capitated claims
  • Until further notice, providers will continue to receive a separate Physician Prop 56 payment in addition to capitation, where applicable.  
  • Where an FQHC or RHC is paid capitation, they will start to receive the above referenced Physician Prop 56 payment (until further notice) in addition to capitation for which they were ineligible under the DHCS Physician Prop 56 program.  
Claims Adjustment Reason Codes (CARC) for TRI

Providers can reference the following CARC codes for their convenience on their Remittance Advice (RA).

TRI eligible claim line 

CARC 

Description 

Claim line paid at TRI rate. 

172 

Payment is adjusted when performed/billed by a provider of this specialty. 

Claim line paid at contracted rate plus Physician Prop 56 amount. 

144 

Incentive adjustment, e.g. preferred product/service. 

 

Claim line paid at contracted rate only (no Physician Prop 56 amount for the code). 

n/a 

There is no CARC for this scenario.  

The Alliance will automatically make TRI rate updates. Providers should ensure that any claims submissions reflect their usual and customary charges.

The Alliance is the payor for all TRI services provided to Alliance Medi-Cal members that are not Non-Specialty Mental Health Services. Non-Specialty Mental Health Services provided to Alliance members are paid by Carelon.

Questions?

If you have a question about TRI requirements or the program in general, please contact your Provider Relations Representative at 831-430-5504.

If you have specific questions regarding your claims and TRI, please contact:

  • Carelon at 855-765-9700 for Non-Specialty Mental Health claims questions.
  • The Alliance Claims Department at 831-430-5503 for all other TRI related claims questions.
Resources and Support

To facilitate your understanding and implementation of these changes, please reference the following resources: 

  • TRI fee schedule. 
  • TRI rates.  
  • APL 19-001. 

Contact Provider Services

General 831-430-5504
Claims
Billing questions, claims status, general claims information
831-430-5503
Authorizations
General authorization information or questions
831-430-5506
Authorization Status
Checking the status of submitted authorizations
831-430-5511
Pharmacy
Authorizations, general pharmacy information or questions
831-430-5507

Provider Resources

  • Provider Portal

Claims Resources

  • Self-Serve Password Reset for RTEDI

Latest Provider News

Provider Digest | Issue 68

Provider Digest | Issue 68

March 24, 2025
Review legislative updates  

Review legislative updates  

March 20, 2025
New measures added to Data Submission Tool

New measures added to Data Submission Tool

March 17, 2025
Provider Digest | Issue 67

Provider Digest | Issue 67

March 12, 2025
The Alliance collaborates with Sprinter Health

The Alliance collaborates with Sprinter Health

March 7, 2025

Contact us | Toll free: 800-700-3874

Button - Go To Page Top
Central California Alliance for Health Logo

Get Help

Nurse Advice Line
Language Assistance
Frequently Asked Questions

Member Resources

GRIEVANCE FORM
Member Handbook
Health Rewards Program
Continuity of Care Policy

The Alliance

Careers
Contact Us
Compliance Concerns

Accessibility Tools

AAA

Healthy people. Healthy communities.
  • Glossary of Terms
  • Privacy Policy
  • Terms and Conditions
  • Nondiscrimination Notice
  • Notice of Privacy Practices
  • Regulatory Information
  • Site Map
Connect on LinkedIn
Connect on Facebook

© 2025 Central California Alliance for Health | Website Feedback