Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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CDC Alert: Measles Outbreak
This year in the United States, more than 500 cases of measles have been confirmed. This is the second highest number of cases since measles was eradicated in the United States in 2000.
Alliance Formulary Update
The Alliance’s April 1, 2019 pharmacy benefit change, listed below, has been reviewed and approved by the Pharmacy & Therapeutics (P&T) committee.
Upload Diabetic Retinal Exams via the Data Submission Tool
Providers can now submit Diabetic Retinal Exam data via the Provider Portal Data Submission Tool (DST).
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |