Become an Alliance Behavioral Health Provider
Starting July 1, 2025, the Alliance will bring услуги по поведенческому здоровью in house, taking over responsibility for contracting and credentialing all behavioral health providers. We invite providers in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties to complete an Alliance credentialing application and join our network today!
Learn more about the benefits of joining the Alliance provider network on our Зачем присоединяться к странице.
Credentialing application incentive
Complete your credentialing application by these dates to receive a financial incentive!
- Jan. 16-March 1, 2025: $400.
- After March 1, 2025: $300.
Готовы начать? Напишите нам по адресу присоединяйтесь к нам@ccahstage.wpengine.com
Что меняется?
As of July 1, 2025, the Alliance will assume responsibility for:
- Contracting with a network of providers to treat the mild to moderate behavioral health needs of our members.
- Provider support for inquiries and concerns, credentialing and training.
- Behavioral health authorizations and claims processing.
These services are managed by Carelon Behavioral Health (Carelon) through June 30, 2025. The Alliance will collaborate closely with Carelon to ensure a seamless transition and continued care for our members.
Note: A provider’s contractual relationship with Carelon is independent of the Alliance. If providers want to contract with the Alliance, they can start the process now and the contract will take effect on July 1, 2025.
Alliance Medi-Cal members with serious behavioral health issues (such as substance use disorders, schizophrenia or eating disorders) will continue to be referred to their county’s behavioral health department for care.
Rates and incentives
Credentialing process
Our Provider Services team is here to guide you through the behavioral health credentialing process. You can read an overview of the steps to apply on the How to Join page. Before starting your application, please connect with a Provider Relations Representative with any questions. Call 831-430-5504.
Связаться с поставщиком услуг
| Общий | 831-430-5504 |
| Претензии Вопросы по счетам, статус претензий, общая информация о претензиях |
831-430-5503 |
| Разрешения Общая информация об авторизации или вопросы |
831-430-5506 |
| Статус авторизации Проверка статуса предоставленных авторизаций |
831-430-5511 |
| Аптека Разрешения, общая информация об аптеке или вопросы |
831-430-5507 |
Ресурсы для поставщиков
Эскалация контактов
Если у поставщиков возникли трудности с подключением к Carelon, обратитесь в службу поддержки поставщиков Alliance по адресу: BH_ProviderEscalation@ccah-alliance.org или 831-430-5504.