Become an Alliance Behavioral Health Provider
Starting July 1, 2025, the Alliance will bring mga serbisyo sa kalusugan ng pag-uugali in house, taking over responsibility for contracting and credentialing all behavioral health providers. We invite providers in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties to complete an Alliance credentialing application and join our network today!
Learn more about the benefits of joining the Alliance provider network on our Bakit sumali sa page.
Credentialing application incentive
Complete your credentialing application by these dates to receive a financial incentive!
- Jan. 16-March 1, 2025: $400.
- After March 1, 2025: $300.
Handa nang magsimula? Mag-email sa amin sa joinus@ccahstage.wpengine.com
Ano ang nagbabago?
As of July 1, 2025, the Alliance will assume responsibility for:
- Contracting with a network of providers to treat the mild to moderate behavioral health needs of our members.
- Provider support for inquiries and concerns, credentialing and training.
- Behavioral health authorizations and claims processing.
These services are managed by Carelon Behavioral Health (Carelon) through June 30, 2025. The Alliance will collaborate closely with Carelon to ensure a seamless transition and continued care for our members.
Note: A provider’s contractual relationship with Carelon is independent of the Alliance. If providers want to contract with the Alliance, they can start the process now and the contract will take effect on July 1, 2025.
Alliance Medi-Cal members with serious behavioral health issues (such as substance use disorders, schizophrenia or eating disorders) will continue to be referred to their county’s behavioral health department for care.
Rates and incentives
Credentialing process
Our Provider Services team is here to guide you through the behavioral health credentialing process. You can read an overview of the steps to apply on the How to Join page. Before starting your application, please connect with a Provider Relations Representative with any questions. Call 831-430-5504.
Makipag-ugnayan sa Mga Serbisyo sa Provider
| Heneral | 831-430-5504 |
| Mga paghahabol Mga tanong sa pagsingil, katayuan ng mga claim, pangkalahatang impormasyon sa mga claim |
831-430-5503 |
| Mga awtorisasyon Pangkalahatang impormasyon ng awtorisasyon o mga tanong |
831-430-5506 |
| Katayuan ng Awtorisasyon Sinusuri ang katayuan ng mga isinumiteng pahintulot |
831-430-5511 |
| Botika Mga pahintulot, pangkalahatang impormasyon ng parmasya o mga tanong |
831-430-5507 |
Mga Mapagkukunan ng Provider
Makipag-ugnayan sa Escalation
Kung ang mga provider ay nahihirapang kumonekta sa Carelon, mangyaring makipag-ugnayan sa Alliance Provider Services para sa suporta sa BH_ProviderEscalation@ccah-alliance.org o 831-430-5504.